Support and troubleshooting for users of the NHSScotland COPD Support Service.
You need to be diagnosed with COPD by a doctor to use this service. We check this when processing your application.
If you think you have COPD, see your doctor. Visit the NHS website for information on symptoms and diagnosis.
Currently this service is only available to residents of Scotland.
Visit the NHS website for information on COPD treatment options and managing your health.
If you have regular access to someone else's device (such a relative or carer), you can still use this service.
'Regular' access should be daily so you can record your symptoms.
If you don't have an email address, we suggest you set up a free Gmail account.
We need to check your medical records before sending you a link to the service. This can take up to 10 days after you apply.
If you haven't heard from us within this time, email email@example.com.
If it's been more than a week and you haven't heard from us:
Check out our Getting Started page for information on how to register.
Still need help? Email firstname.lastname@example.org.
Tip: Your phone or computer might try to auto-save your passphrase. We recommend avoiding this to keep your account safe.
Log in to the COPD Support Service. Go to 'Settings' and select 'NHSScotland'.
Here you can update your:
Tip: Remember to click the 'Update' button to save your changes.
If you're using a smartphone or tablet, you can create a shortcut for the COPD Support Service on your home screen.
How to do this:
Note: If you're using a laptop or desktop computer, the service works like any other website. Simply enter the link into your web browser.
See Fitbit setup.
If your Fitbit isn't syncing, you should:
Find more information about syncing your device on the Fitbit website.
You don't need to have a Fitbit to use the COPD Support Service.
The service collects information you enter into your symptom diary. You and your doctor can use this to track your health and help manage your condition.
Currently the COPD Support Service only works with a Fitbit.