About this service

The NHSScotland COPD Support Service began as part of a clinical trial called Receiver in NHS Greater Glasgow and Clyde.

The service is now available to anyone diagnosed with COPD in Scotland.

How the service works

Using information you provide, the COPD Support Service tracks your symptoms and shares data with your clinical team. This allows your doctor to better assess your risk of flare-ups and help you avoid hospital stays.

The service can be accessed via your phone, tablet or laptop computer.

Symptom diary

Follow the daily prompts to answer questions on how you're feeling.

The service collects this data and tracks patterns in your health.

Your doctor or clinical team can access a dashboard to view this information.

Messaging service

The COPD Support Service offers a direct line of contact to your clinical team. They can provide you with advice and help you with medical equipment and scheduling questions.

Message responses are not instant and are sent during clinical hours only. If you need medical attention, call NHS 111 or 999 in an emergency.

Self-management

Use the service to view your:

  • inhalers
  • rescue medications (e.g. antibiotics)

Use the Red/Amber/Green traffic light system to help assess your symptoms and check if you need to see your doctor.

Fitbit integration

If you have a Fitbit, you can sync it with the COPD Support Service. Your clinical team can access this data to help assess how you're recovering after a flare-up, as well as checking your overall activity levels.

Follow the instructions on Fitbit setup to connect your device.

Supporting clinical care

This service is not a replacement for local clinical and care services. It should be used alongside routine healthcare check-ups.

How your data is used

The COPD Support Service is safe and secure, and your information can only be seen by your healthcare professionals.

The service is operated via Lenus Health, a digital health platform from Storm ID. Learn more about Lenus Health.

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